How can we help?
Most answers are below. If you’re still stuck, email [email protected] — we read every message and reply.
Getting started
- 1 Wear your watch to bed
Any Apple Watch that tracks sleep works. Turn on Sleep Focus so it samples overnight — wrist temperature also needs Series 8 or later.
- 2 Open Perigee and allow Health access
On the setup screen, turn on every category. Each one answers a different question, and Perigee can’t fill the gaps by guessing.
- 3 Give it about a week
Perigee reads your nights against your own baseline. Daily reads sharpen as your baseline settles — usually around 7 nights.
Common questions
Do I need an Apple Watch?
Yes. Perigee reads the overnight data your watch records. Any Apple Watch that tracks sleep works; wrist temperature needs Series 8 or later with Sleep Focus on.
Why don’t I see any data yet?
Three things to check: (1) you wore the watch to bed with Sleep Focus on; (2) in iOS Settings → Privacy & Security → Health → Perigee, every category is turned on; (3) it’s early — Perigee needs about 7 nights to build your personal baseline before daily reads mean much. iOS keeps Health access private, so the app can’t tell whether a category is off — if numbers are missing, that permission screen is the first place to look.
Wrist temperature isn’t showing up.
Overnight wrist temperature requires Apple Watch Series 8 or later, and you must sleep with Sleep Focus on so the watch samples it. It also needs a few nights to establish your baseline before Perigee will read it.
How do I manage or cancel my subscription?
Perigee Plus is billed by Apple. Manage or cancel it anytime in your iPhone Settings → tap your name → Subscriptions → Perigee. If you cancel during the 7-day free trial you’re never charged; you keep the free plan.
How do I restore a purchase on a new device?
Sign in with the same Apple ID, open Perigee, and use “Restore Purchase” on the paywall. Saving your account with Sign in with Apple or Google also carries your settings across devices.
How is my health data kept private?
Your numbers are computed on your iPhone and stay there unless you opt in to cloud briefings — and even then only a short, anonymous summary of statistics is sent, used once, never stored, never used to train AI. We never sell your data or use it for advertising. Full detail is in our Privacy Policy.
How do I export my data or the doctor report?
Open the weekly report and use the export option to generate a doctor-ready PDF you can share or bring to an appointment.
How do I delete my account and data?
In the app, go to You → Account → Delete account. This removes the data tied to your account. You can also remove all on-device data by deleting the app.
Is Perigee medical advice?
No. Perigee is a wellness companion, not a medical device. It organizes your own data so you and your clinician can interpret it together — it never diagnoses anything or tells you what to take.
Email [email protected]. Tell us your Apple Watch model and what you’re seeing, and we’ll help you sort it.
Your watch already knows. Let it speak.
Free to download · Perigee Plus with a 7-day free trial